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November 2, 2015 By Samuel Dergel Leave a Comment

Good news CFOs: The Future of Finance Looks Bright (But Only if you Plan and Act)

A new research report released today by CFO Research and sponsored by SAP shows that while Finance has improved a lot over the past years, there is plenty of opportunity to Finance to deliver more value to the organization.

The report, Thriving in the Digital Economy: Four Reasons Why Finance Is Excited About the Future has four key findings that CFOs, senior finance executives and board members will find of significant interest:

Finance professionals are embracing their influence in their enterprises—and looking forward to a bright future as their profession evolves.

The good news is that finance professionals are more influential than ever in their organization, and have opportunities to go beyond core traditional areas of ‘old’ finance. The biggest challenge with this opportunity comes from ensuring that talent with leadership potential in finance can grow beyond the core additional areas.

The organizational scope of the finance function—already broad— continues to expand to encompass risk management, IT, M&A, and other key functions.

Again, as Finance becomes the central organizational address for all administrative and support functions within an organization, can the talent planning match this need?

Finance teams will be challenged to fulfill their core performance management mandate in the face of rapid change and greater business complexity.

High value-add within finance can only happen with the right people, processes and technologies in place, especially as business gets more complex and change continues at a faster pace.

Finance professionals see the rising wave of digitalization and automation as the key to their ability to partner with the business to manage performance.

In a conversation with Thack Brown, general manager and global head of Line-of-Business Finance at SAP, he said that the impact of technology opportunities (digitization and automation) will radically change how the transactional part of finance is being managed, even by those following current best practices.

Stay tuned as I will be sharing parts of my interview with Thack Brown. The insights he offered were fascinating, and combined with this report, provides excellent food for thought for the CFO who is looking to be the best business partner possible to their organization.

February 10, 2015 By Samuel Dergel 4 Comments

Finance Executives: Should you take an overseas posting?

An article today in WSJ’s CFO Journal by Kimberly S. Johnson (Career Booster for CFOs: a Stint Abroad) discusses the opportunities that exist for finance executives in taking an overseas posting on their way to the CFO chair. The article is well written and researched, and has many positive points to consider for finance executives on the rise.

You may remember playing snakes and ladders as a youngster. The article makes it seem like an overseas posting is a ladder to get you to the top. I have seen instances that it has been such a ladder for up and coming finance executives.

But beware. What very well looks like a ladder could be a snake that gets you to slide down and out. CFO Snakes and Ladders

In my experience as executive search consultant, I have spoken with a number of disillusioned finance executives locked out of the most senior roles in an organization because they took an overseas role thousands of miles from head office.

From my perspective, one of two things happened. These finance executives either lost the opportunity to move up by being so far away from decision making, or they were pushed there because senior management did not consider the executive the “A” player they thought they were.

Opportunity or Kiss of Death? Ladder or Snake?

Here are some pointers.

Have the conversation – know what is expected of your time overseas. Listen and ask questions, especially for what comes after the posting. Only hearing vague promises of great things after your stint is not enough. You need to understand what is expected of you during your tour of duty, and what the plan is after. Also, have the conversation as to what knowledge, skills and experiences you should obtain during your expatriate experience, and how they are needed to “complete you” for your next tasks ahead. Oh, and get it in writing – who you speak with about the plan to leave and return may no longer be with the company when it is time to come back.

Stay close – In Guide to CFO Success, I discuss the importance of relationships to your success with your employer. Your Relationship Map will be a key tool to ensuring that you continue to manage the important relationships needed for your success overseas. Being in the corporate loop is difficult enough when everyone you need to speak with is down the hallway. Being an multiple times zones away makes staying close that much harder, and critically more important.

Impact your success – Use this as an opportunity for to impact your three critical career success factors (discussed in my recent book). Plan how this new posting will impact your Brand. Network inside and outside your company is more important than ever, and maintaining your visibility takes a lot planning and effort.

If you are offered an overseas move, don’t just jump at the offer. Make sure the move will land you on a ladder, not a snake.

November 5, 2014 By Samuel Dergel Leave a Comment

The C-Suite Relationship Map

I am fortunate to speak with hundreds of executives each year, in addition to those that I follow and track. Over the years, I have learned a lot about success, what works and what doesn’t, from these talented leaders.

One area that successful executives have in common is their ability to get the best out of their corporate relationships. No matter the discipline of the C-suite executive, their technical ability is just the base upon which they start having an impact on their organization. The CXO is not an island, but is integrated into an ecosystem that is mutually dependent. The success of any executive relies on others. Those who recognize, nurture and sustain successful corporate relationships are those that accomplish more.

My blogging and recent book, Guide to CFO Success, focuses on my primary audience, the CFO and the Office of Finance. Some of the content is CFO specific, but the guidance with respect to relationships applies across the executive suite. Guide to CFO Success spends a few chapters dealing with relationship management for the Chief Financial Officer. A key tool in this discussion is my CFO Relationship Map, a copy of which is visible below.

While I created the Relationship Map for my discussion with my Finance audience, this Relationship Map is useful to all executives who wish to succeed in their own environment.

The Relationship Map is a graphical representation of the areas of corporate relationships. They include who you work for (at the top of the map), who you work with (internally, on the right of the map, and externally on the left), as well as those that support you (your team).

In the CFO Relationship Map, you’ll notice that the CFO reports to the CEO, Board and Investors, and works with the other executives of the company internally. The CFO has a number of important outside relationships, which can include bankers, lawyers, auditors and other advisors. And, as I say in my book, the CFO can only be as good as the team they have allows them to be.

Depending on your own situation, your personal Relationship Map will look different. However, like other executives, you have people you work for, work with internally as well as externally, and have people that support you.

To read the full article on the BlueSteps Executive Career Insider Blog at this link.

You can also map out your own relationships, using this blank Relationship Map or by creating your own.

October 23, 2014 By Samuel Dergel Leave a Comment

The One Perk Every Executive Needs

Any executive who has negotiated their own compensation appreciates that it can be stressful to make the case to be appropriately compensated. Whether they are being offered a new career opportunity or they are taking steps to ensure they continue to be paid fairly for the value they are delivering, knowing what to ask for (and accept) is a challenge.

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Base salary, bonus, equity based compensation, vacation, medical benefits and the other standard executive compensation issues, while very important, are not what will be discussed here.

‎Your career is more than just about your ability to get the job done. You have grown throughout your career because you have continued to invest in improving yourself. Think about all the opportunities you had for growth throughout your career – conferences, training and others. All these things allowed you to not only improve yourself, but deliver significantly improved value to your employer.

Ask most executives, and they will admit that they have been beneficiaries of professional development expenses paid for by their current and previous employers. ‎However, in 4 out of 5 times when I ask executives to go to their employer and ask them to pay for executive coaching, they balk. Why?

The reasons I am given, at first, is about budget. They almost always say “I don’t know if I can get that approved.”‎ This response continues to concern me. Why would a strong, valuable executive be reluctant to ask for an investment in improving the value to their employer?

The real reasons I see are consistent across all types and sizes of companies. Asking for something can be stressful. Getting to yes, even with people you work for, can be a challenge, especially if it is not only about the company, but about you as well.

Fears of rejection, being looked at as being inadequate or not knowing what you should already know, as well as other fears, founded and unfounded, play into the difficulty of asking for approval of a professional development expense.

The answer to this challenge, which progressive companies are providing up front for their executives, is a Professional Development Spending Account (PDSA). The additional cost for such a program is usually negligible, since almost all companies, in theory, budget for training and development costs as a percentage of salaries.

A Professional Development Spending Account (PDSA) gives the choice to the executive. This allows them to choose the most appropriate professional development activities for their needs without having to ask for approval for each activity. Even better, companies can incorporate an assessment of the use of the PDSA in executive performance reviews. This process can assess how effective and relevant the executives were in spending these allocated dollars.

Retaining executives continues to be a challenge for a number of companies. Those organizations that invest smartly in the continued development of their executives will benefit greatly.

A PDSA (Professional Development Spending Account) is one perk that no executive should be without. If you don’t have one, ask for it. Let me know how it works out for you.

Samuel

This blog originally appeared in LinkedIn Pulse

February 4, 2014 By Samuel Dergel 4 Comments

The Sleepless CFO

Being Chief Financial Officer can be stressful. The responsibility that the CFO bears for the company they work for is not a 9 to 5 job. Most CFOs I have met and spoken with agree that the role takes up most of the hours they are awake, and even some of the hours they should be sleeping.

So what keeps the CFO awake in 2014?

To find out, I reached out to my CFO Advisory Group. My CFO Advisors were instrumental in providing me with relevant and realistic input as I wrote my upcoming book. Guide to CFO Success: Leadership Strategies for Corporate Financial Professionals is published by Wiley & Sons, and will be available at all fine bookstores end of March 2014.

I recently asked my CFO Advisors what top their top 3 concerns that keep them awake at night. After reviewing their responses, here are the top 3 current issues that are keeping CFOs from getting a good night sleep.

#3 – Team

CFOs are worried about their team. Some CFOs are concerned about how to continue to grow and motivate their staff. Others are losing sleep worried about retaining the staff they need or dealing with the aftermath of unforeseen resignations. There are some CFOs who are unsure of how they will succeed in acquiring and developing the new talent they need to make their team even better.

Regardless of the type team based challenges facing the CFO, they know that they can only be successful if their team is strong enough to support them. When the finance team is not giving the CFO what she needs to succeed, this can cause anxiety and sleeplessness for even the most experienced CFO.

#2 – Growth

Growth can be an issue for many CFOs. Or, rather, the lack of growth is the real issue. Most for-profit companies define success as making more money, and for the Chief Money Counter, growth drives corporate financial success. It is the Key Performance Indicators of this growth that informs the CFO if the company will reach their targets or not.

When companies are continually growing their revenue and profit, all is good. Few companies though, do this regularly and consistently. Financial success for most organizations can only come when sales rise and profitability continues an upward trend. For the CFO, who knows they are king when the results are good, and the court jester when the results aren’t, losing sleep over growth is understandable indeed.

#1 – Cashflow

Cash is King. The ultimate responsibility of whether there is enough cash to do what needs to get done rests with the Chief Financial Officer (even when their team does the technical work). CFOs are concerned with cash from all sides, whether they are collections issues, access to capital and lending or how to make decisions about allocating cash in the most effective way.

Cash is, by far, the most common issue that is keeping my CFO Advisors awake at night. What is interesting about this response is that cash was a concern for most of my CFO Advisors, yet they all come from different industries and company sizes. It seems that cash issues are a challenge in most, if not all companies. While the type of cash challenges will certainly change based on the situation facing a company and its industry, most companies, and therefore most CFOs, are anxious and losing sleep over cash.

What is keeping you awake at night?

March 14, 2013 By Samuel Dergel 2 Comments

Listen to: Samuel Dergel at Lunch with DriveThruHR, March 14, 2013

Listen in to my Interview with Bryan Wempen on DriveThruHR from earlier today.

Please feel free to share your comments, input and questions…

Thank you to Bryan and William Tincup for inviting me!
You can listen to the show in the player below or in iTunes.

Check Out Social Networking Podcasts at Blog Talk Radio with DriveThru HR on BlogTalkRadio

Listen to
internet radio with Drive Thru HR on Blog Talk Radio

September 6, 2012 By Samuel Dergel 1 Comment

CFOs need to understand these HR numbers.

I was interviewed last week on DriveThruHR with Brian Wempen. (You can listen to the interview here). We discussed the relationship between Human Resources and Finance. Being that the audience was mostly HR people, I challenged these HR people to understand how to become valuable to the CFO and the Finance Team.

This week, I would like to discuss the value of HR to Finance. And I found some numbers to back it up. (Most CFOs I know like numbers).

I spotted this interesting blog by Dr. John Sullivan which brought to my attention a Boston Consulting Group study which discussed the value of HR Processes on Profit Growth, Profit Margin and Total Improvement.

I recommend reading the entire post to get the full details of which HR Processes add most value.

But I would like to bring to the CFOs attention the following results from the survey.

Recruitment is the most valuable HR function to a company.

OnBoarding and Retention is the second most valuable HR function.

Questions to CFOs:

Do you find that these HR processes are most valuable to you and your company?
Does your current solution (internal and external) provide you with this high level value?

If you’ve answered no, give me a call. We need to talk.

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August 31, 2012 By Samuel Dergel 2 Comments

Samuel Dergel at Lunch with DriveThruHR

Listen in to my Interview with Bryan Wempen on DriveThruHR from earlier today.

Please feel free to share your comments, input and questions…

Thank you to Bryan and William Tincup for inviting me!

New Social Networking Podcasts with DriveThru HR on BlogTalkRadio

Listen to
internet radio with Wempen and Tincup on Blog Talk Radio

May 3, 2012 By Samuel Dergel 3 Comments

Who is valued more? Finance or HR?

Sounds like a silly question. Finance and HR functions are necessary organizational support functions. Companies require both Labor and Capital for success. Yet turf wars and egos impact many companies and the individuals that work in them. (Read: What do CFOs want from HR?). How a CFO manages their relationship with Human Resources is very important to their success (Read: Road Map to Successful CFO Relationships).

Interestingly, my recent blog on Human Capital Reporting Standards shows a new intersection where Finance and Human Resources can work together, building on each other’s strengths.

If this subject interests you, a recent article in CFO.com by John Boudreau called “Does Finance Play Second Fiddle to HR?” is worth reading. In his article, Boudreau states that his research shows that HR feels that their work is more strategic than Finance feels.

To Boudreau’s credit, he does realize that the results of his research does not make sense compared to what would be expected, and provides answers as to the reasons for the difference in how HR and Finance feel about being strategic.

Who’s work is really more strategic? If you want to know the answer, ask the CEO and ask the Board. Until objective research can be done using the approach I mentioned, let`s look one subjective criteria.

Who becomes CEO? If HR was really more strategic than Finance, Vice Presidents of Human Resources (or as we see this title being used more – CHROs) would be promoted to CEO of organizations. While tracking CFO Moves, I see CFOs that get promoted to CEO, either on a permanent or interim basis. I haven`t seen many VP HRs becoming CEO.

Who do you think is more Strategic – Finance or HR? Why?

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